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Frequently Asked Questions

What does the grey "Requested" button mean in My Account? And why can't the offer be opened?

The grey "Requested" button means that the resource cannot be accessed from "My Account". This can happen for several reasons:

  • The requested resource is a subscription to a print publication. Print publications cannot be accessed within "My Account". See further publication FAQs for more information.
  • The requested resource is a multi-resource kit. The resources within the kit can be found listed separately in "My Account". The grayed out resource is listed because the content was selected as part of a kit. Each offer within the kit technically exists as a separate file.
  • The requested resource is a webinar.
    • Webinars scheduled for a specific date and time are subject to qualification. These are not accessible in "My Account". See further webinar FAQs for more information.
    • Webinars on demand are available any time and will be accessible in "My Account".
  • The requested resource has limited accessibility from the contest host. You can try accessing from your Thank You Email or searching for the content on The resource may have been expired by the content host.

Are trade publications really FREE and why?

While subscriptions to all the trade publications on the web sites are free, some publications offer a limited "free trial period" followed by a solicitation for a paid subscription should the reader wish to continue receiving the magazine. never invoices for subscriptions.

Doing business in today's competitive environment requires a serious commitment to stay abreast of trends and technology, and every business needs a technology infrastructure to perform effectively and efficiently. Trade publications and their advertisers want to give you information you need to do business. It's worth it to them to give you the magazine free because you have a genuine need for the information and products described therein. Advertisers need a vehicle to deliver their message to you which justifies spending advertising dollars to give subscriptions for free.

How long will it take to get my first issue?

If the publisher determines your subscription is qualified, it may take up to twelve (12) weeks for the publisher or their fulfillment agent to deliver your first issue, however it varies, and may also depend on where your subscription application falls in their circulation cycle.

It's been 12 weeks since I subscribed, but I haven't received my copies, what can I do?

It generally takes up to twelve (12) weeks before receiving your first copy. However, it is the publisher's sole discretion as to whom will be added and when they will add new names to their circulation. If 12 weeks pass and you still have not received your first issue, feel free to contact the publisher directly as indicated in the link in your subscription confirmation email.

How will I know if I've qualified to receive the free trade publication?

All qualification forms are forwarded to the publishers. It is the sole discretion of the publisher to determine if they will accept or deny subscriptions. Unfortunately publishers do not always have a procedure to notify subscribers if they are not accepted. If the 12 week time frame has passed and you have not received your first issue, you may want to try selecting another publication of similar interest - different publishers may have different qualifying standards for each publication. You may also want to refer to the thank-you email that was sent to you when you submitted the qualification form. There you will find the contact information for directing your subscription status inquiries.

If I live outside of the U.S., can I qualify to get trade publications?

The publishers determine the countries that are eligible for free subscriptions. Some publishers have an international edition available. Unfortunately, cannot make any exceptions. You may view the publication list by geographic eligibility by clicking here.

What if my country is not listed on the subscription form?

If your country is not listed on the qualification form, then the publisher currently does not deliver free subscriptions to your location. Unfortunately, the publisher determines the geographic eligibility and we are unable to modify that information. You may feel free to contact the publisher directly with further questions or comments.

What if my mailing address changes during my subscription?

You will need to contact the publisher directly to change your address. For publisher contact information, refer to the masthead in the first few pages of the print magazine, or search online.

Who do I contact if I want to find out about editorial calendars, publication advertising, or other content for a specific trade magazine?

You will need to contact publishers directly to get editorial, advertising or partnership program information on individual publications. NetLine Corporation does not publish any of the titles listed on the website. You can typically find the publisher contact information on the table of contents page or in the first few pages of the print publication.

What qualifications do I need to receive a free subscription to a trade publication?

The publishers are solely responsible for determining the specific requirements needed to receive their publications free of charge. is not involved in this decision, nor does have any influence on what this criteria is. Generally, one or more of the following is required: 1. your work requires you to be informed and up-to-date about the subject matter covered by the trade publication, 2. you need information about the types of products that are advertised or discussed in the trade publication, and/or 3. you evaluate, recommend and/or purchase types of products that are advertised or discussed in a trade publication. Publishers are interested in specific job titles and job functions, but may also evaluate and determine qualification based on other criteria asked in their qualification form. Additionally, publishers' criteria may change from time to time, based on their overall demographic needs and requirements.

What if my subscription request has been rejected by the publisher?

Controlled circulation is very unique from paid/consumer magazines. Since the publishers are offering free subscriptions, they maintain the right to refuse any application. They have very specific demographic targets in mind for each magazine, and as they are collecting subscribers who will be of interest to their advertisers (and vice versa), they can be quite selective about the audience they generate.

For example, you may have selected "other" as a response to one or more of the questions. Unfortunately, the publishers are typically looking for demographics that fit into their existing selections - with thousands of subscribers, they aren't always able to manually review each input box answer and therefore rely on automated processes to determine qualification. You may want to subscribe again with this in mind, or please re-read the email we sent you for other options of how to proceed.

If your job responsibilities, title or other functions have changed, we invite you to submit a subscription form again, or you may peruse our pages for other magazines that may cover similar topics.

How long will my free subscription(s) last?

Publishers determine the length of the subscription period for each publication. Most free subscriptions last at least a year. When the publisher's circulation period is over, however, they may ask you to requalify in order to continue receiving their magazine. Again, these are not soft offers and you will not receive an invoice for your subscription.

Is the publisher? is not the publisher of the magazines on this Website or any partner sites. We collect qualified (free) subscriptions on behalf of our publishing clients. For editorial, magazine advertising, circulation, or other inquiries, you will need to contact the publishers directly.

I registered for a webinar. What's next?

There are two forms of webinars and webcasts, LIVE and on Demand.

  • A LIVE webinar will include a date and time; you will be asked to register for the event. Live webinars have limited availability. You will be contacted by the webinar host closer to the event with information regarding your registration request.
  • On Demand webinars are available immediately after a request is completed. You will receive a link to the webinar via email and the resource will be saved in "My Account" Request History.

Why do the qualification forms ask a personal question?

Most publishers work with third party agencies that audit their circulation numbers. These agencies require that subscribers answer a personal verification question to be used during audits to verify that the person filling out the form is indeed who they claim to be. On a standard paper-based qualification form, the publisher would ask for a signature, however since that is not possible to do online, this is the industry accepted alternative.

I submitted a form with incorrect information (or made a typo), what can I do?

Once you have subscribed to a publication, it is the publisher's information and we are unable to make changes. You can either hit your back button and fix the error, re-subscribe with the correct information or contact the publisher directly. You can find the publishers contact information by doing a search on Google.

I did not subscribe to a publication I'm receiving. What can I do?

If you didn't fill out a subscription form yourself, perhaps someone in your office did on your behalf. If you did not subscribe, and do not want the subscription to be processed, you will need to contact the publisher directly to have your application removed from their files. But, if these would be of value to you and they are appropriate to your industry, you may be interested in receiving them.

I'm a Circulation Manager or publisher and would like to list my magazine on a site - how can I do this?

For information about our subscriber acquisition services, please email your inquiry to is a division of NetLine Corporation - please tell me more about NetLine.

NetLine is a marketing automation service provider that combines powerful technology with proven "best practices" to help business-to-business marketers leverage the Internet for lead generation, relationship marketing, and building marketing intelligence. Our services are quite varied and include everything from email newsletters and event follow-up programs to email list rental, online registration pages, and most importantly, the backend tracking, reporting, and analysis of these efforts to validate their effectiveness.

NetLine, an innovator in Internet marketing since 1994, is located in Campbell, CA.

Does have a partnership program?

Yes! If you would like to inquire about our partnership opportunities, simply visit and get started today.

If the FAQ has not helped me, who do I contact for other questions?

900 E. Hamilton Avenue
Suite 100
Campbell, CA 95008
Phone: 800-882-4670
Fax: 408-340-2250